PRIVACY POLICY
Effective Date: July 12, 2022
Last Updated: May 25, 2025
1. Introduction
Welcome to AutoBranding App (“AutoBranding App”, “Company”, “we”, “our”, or “us”).
AutoBranding App is a business automation and branding platform that helps businesses automate customer engagement through SMS, WhatsApp messaging, digital branding, and post-call communication services.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (“Services”).
By accessing or using our Services, you agree to this Privacy Policy.
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2. Information We Collect
A. Information You Provide
We may collect the following information when you register or use our Services:
- Business name
- Mobile number
- Email address
B. Communication & Automation Data
AutoBranding App provides automated branding and messaging features after incoming, outgoing, or missed calls.
To provide these Services, we may process:
- Call-trigger events
- SMS delivery status
- WhatsApp delivery status
- Message templates
- Business card links
We do not access or record private phone conversations.
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3. How We Use Your Information
We use collected information to:
- Provide and maintain our Services
- Enable SMS and WhatsApp automation
- Send branding and communication messages
- Improve platform functionality
- Personalize user experience
- Process subscriptions and payments
- Provide customer support
- Detect fraud or unauthorized activity
- Comply with legal obligations
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4. User Responsibility
You are solely responsible for:
- Obtaining customer consent before sending messages
- Ensuring compliance with WhatsApp, TRAI, telecom, and marketing regulations
- Using messaging features lawfully
AutoBranding App is not responsible for unauthorized, spam, or unlawful communications sent by users through the platform.
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5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
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6. Data Retention
We retain your information only for as long as necessary to:
- Provide Services
- Fulfill contractual obligations
- Resolve disputes
- Comply with legal requirements
- Enforce our agreements
You may request account deletion by contacting us.
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7. Data Security
We implement commercially reasonable security measures including:
- SSL encryption
- Secure servers
- Restricted access controls
- Authentication systems
- Periodic security monitoring
However, no digital platform can guarantee absolute security.
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8. Cookies & Analytics
We may use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and usage
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings.
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9. Third-Party Services
Our platform may integrate with third-party services including:
- SMS gateways
- Payment processors
- Google services
- Social media platforms
We are not responsible for the privacy practices of third-party services.
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10. Children's Privacy
Our Services are intended for business users and are not directed toward individuals under 18 years of age.
We do not knowingly collect personal information from children.
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11. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Restrict or object to processing
To exercise these rights, contact us using the details below.
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12. Compliance with Indian Laws
We aim to comply with applicable Indian laws including:
- Information Technology Act, 2000
- Digital Personal Data Protection Act, 2023
- Applicable telecom and anti-spam regulations
Users are responsible for ensuring lawful communication practices.
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13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Services after changes means you accept the revised Privacy Policy.
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14. Contact Information
AutoBranding App
Website: https://autobrandingapp.com
Email: support@autobrandingapp.com
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15. Consent
By using our Services, website, or application, you consent to the collection and use of information described in this Privacy Policy.